![]() ![]() The agency is offering more training classes and said they have increased in size. It has also raised its starting hourly wage to compete with the private sector. In its push to rebuild its ranks on the bus operations side, the CTA has been offering incentives such as a $1,000 hiring bonus, free training and resources for applicants who don’t have a commercial drivers license. It shows that, even as the agency has continued to hire more workers (the top part of the bar chart), some current staff have departed the agency (the lower part of the bar chart). The Chicago Transit Authority shared this slide at an April board meeting. ![]() The agency budgeted for 3,707 full-time positions on the bus operations side - its largest division - but its actual headcount hasn’t surpassed 3,300 in the last year. ![]() It’s the first time the agency has publicly provided a detailed breakdown of its monthly hiring and workforce trends.ĬTA started 2023 with an ambitious goal of hiring 700 additional bus drivers and the data it released Wednesday showed it is about a third of the way toward completing that goal. The agency has started publicly posting its hiring data on its Monthly Scorecard, an interactive online dashboard intended to show customers how the agency is pivoting to a post-pandemic recovery. The CTA has blamed service reductions, daily delays and filthy trains - all of which have tested the patience of Chicago commuters - on staff vacancies. The CTA regularly adjusts bus service schedules based on ridership demands, but the changes are usually isolated to specific bus lines, not the entire system. “We will align our schedules to our existing available workforce.” “Our short-term goals are being met,” Carter said. But CTA has not been able to maintain normal operations and had to reduce its bus and rail service this year. MCTS is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.Throughout the pandemic, Chicago transit officials boasted that it was one of the only agencies in the country to keep service levels normal during the height of COVID-19. We won’t discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. Equal opportunity and consideration are afforded to all qualified applicants and employees. MCTS is proud to be an equal opportunity workplace. ![]() We know the value it brings to our customers, employees and community when everyone brings their most authentic self to work every day which is why we prioritize inclusion and diversity at every level. We celebrate the you that you are no matter what you look like, where you’re from, who you love, or what you call yourself. Transparency in Coverage ( learn more) We include everyoneĪt MCTS, we don’t let differences drive us apart. ![]()
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